COVID-19 & Health Pass
Important COVID Booster Update
Due to the recent FDA deauthorization of the current mRNA vaccine for boosters we are unable to give the Moderna/Pfizer to anyone over 12 years-old as a booster. We're currently working to obtain the new vaccine and will be happy to reschedule you once they have arrived. In the meantime, you may want to reach out to your local pharmacy and see if they have it available.
How do I get my Digital COVID-19 Vaccine Record (DCVR?)
If you're in California, you can get a digital copy of your vaccine records that you can save on your phone.
To get this, head over to the state's DCVR site and follow the instructions.
Can my pet spread Covid from one person to another in the house?
According to the CDC, the risk of animals spreading the virus to people is low. However, it’s been noted people with COVID-19 can spread the virus to animals during close contact. As a result, the CDC recommends people who’ve tested positive and are isolating should avoid contact with household pets if they can.
If I test positive and the other members of my household aren’t fully-vaccinated, should I isolate myself away from them?
Can I get the same variant twice?
I just had COVID a few months ago, is this positive result accurate?
Can receiving the booster result in a positive test?
Per the CDC: None of the authorized and recommended COVID-19 vaccines can cause you to test positive on viral tests, which are used to see if you have a current infection.
When can I go back to work after testing positive?
When can I go back to work after leaving the house?
When can I leave the house after testing positive?
Current CDC guidelines state you should isolate at home for at least 5 days and isolate from others in your home. You are likely most infectious during these first 5 days. Wear a high-quality mask when you must be around others at home and in public.
If –after 5 days– you are fever-free for 24 hours without the use of medication and your symptoms are improving (or you never had symptoms), you may end isolation after day 5. Regardless of when you end isolation, avoid being around people who are more likely to get very sick from COVID-19 until at least day 11. You should wear a high-quality mask through day 10.
If your COVID-19 symptoms worsen after you've ended isolation, restart your isolation at day 0. Talk to a healthcare provider if you have questions about your symptoms or when to end isolation.
Avoid being around people who are at high risk. If you were severely ill with COVID-19 –or are immunocompromised– you should isolate for at least 10 days and consult your doctor before ending isolation.
Please don’t travel until it’s been a full 10 days after your symptoms started (or the date your positive test was taken if you had no symptoms).
When can I get boosted after being infected?
Why is it taking longer for my results to come back?
Can you test for the new strain?
Great question! Our lab partners have assured us that our testing is sensitive enough to result positive or negative for all variants of COVID-19. However, the sequencing to determine which variant of COVID-19 you personally have is not being done by consumer labs at this time. Therefore, we cannot say if you have the BA.2 Variant, the Omicron Variant, or a different strain of COVID-19.
Does the booster protect against this variant?
COVID-19 vaccines remain the best public health measure to protect people from COVID-19 and reduce the likelihood of new variants emerging. This includes primary series, booster shots, and additional doses for those who need them.
Scientists are still learning how effective COVID-19 vaccines are at preventing infection from BA.2. Current vaccines are expected to protect against severe illness, hospitalizations, and deaths due to infection with the BA.2. However, breakthrough infections in people who are vaccinated are likely to occur. People who are up to date with their COVID-19 vaccines and get COVID-19 are less likely to develop serious illnesses than those who are unvaccinated and get COVID-19.
How is BA.2 different from other variants?
BA.2 is a subvariant of the Omicron variant of COVID-19 and the CDC has identified it as a variant of concern. Because it’s a sub-variant of Omicron, BA.2 spreads more easily than earlier variants of the virus.
Can I use the Health pass to verify my vaccination status for travel or entry to an event?
Your CDC card and State Immunization Record are the only legal forms of documentation that are standardized across all vaccination sites. The digital Health Pass is proprietary to Carbon Health and offered in addition to your official documents. To obtain a PDF copy of your CAIR record, please visit www.cairweb.org and complete the required web form. For vaccinations administered outside of California, please reach out to your state health department for further information.
Can I add the Health Pass to my Apple Wallet?
Please log in to your Carbon health account. Once you are logged in, click on “View Card” under the section “Your health Pass is ready.” Scroll down to the bottom of the page and click on “Add to Apple Wallet.” In the top right hand corner, you’ll again be prompted to select “Add” if you would like to continue. Please be aware this feature is only available when using the Carbon Health mobile app, available for IOS and Android.
How do I enable the QR code feature of my Health Pass?
The lot/brand/date/location of one of the vaccinations in my Health Pass is incorrect, how can I update it?
If your Health Pass requires a correction and you received your vaccination dose at Carbon-operated site before September 25th, 2021, you may submit a request through in-app messaging or by emailing email@example.com. Please include a copy of your CDC card or your CAIR record with your request. All other inquiries should be directed to the site of administration or to https://chat.myturn.ca.gov/
A dose is missing from my Health Pass, can you add it?
For missing vaccination doses that were administered by a Carbon-operated site before September 25th, 2021, a request may be submitted through in-app messaging or by emailing firstname.lastname@example.org. Please include a copy of your CDC card or your CAIR record with your request. All other inquiries should be directed to https://chat.myturn.ca.gov/
Can you add a dose not administered by Carbon to my Health Pass?
We are only able to add doses to the Health Pass that were administered by a Carbon Health affiliated vaccine site. However, you’re more than welcome to store a photo of your vaccination card in our system in case you misplace your physical card. To upload a photo, open the messages tab in your account and click the + icon in the bottom left corner.
I need to get a COVID test and have my results as soon as possible.
I'm traveling internationally, what COVID test should I get?
Can I come in for a test if i've been exposed to COVID?
Can I get a COVID test for my child?
How will I get my COVID test results?
How long does it take to get COVID test results?
It depends on the type of test you received. If it is a normal molecular covid test administered at our urgent care clinic, results will be available within 3-5 days. If you're visiting a travel clearance location our RT-PCR comes back the next day by 2pm and the rapid test comes back within 3 hours!
What required documents do I need for my COVID test?
If this is your first appointment at Carbon Health, you’ll need to bring the following:
- Government issued ID (ex. California ID or driver's license or passport)
- Health insurance card
If your appointment was made by one of our Central Support Specialists, please make sure to log into your account before your appointment to complete the appointment registration, including:
- Medical history questionnaire
- Insurance or payment information
What are the different types of COVID tests Carbon Health offers?
What are the different types of COVID tests available to the public?
There are two main categories of tests that are used to diagnose COVID-19 infections.
- Nucleic acid amplification Tests (NAAT). Also known as molecular tests, this is considered the most accurate type of test, NAATs amplify and detect genetic material of the virus. PCR is the most common subtype of NAAT, though not all NAATs are PCR tests. NAAT is usually more expensive and takes longer to result.
- Antigen Tests identify viral proteins and have the highest yield if used when a person is most infectious, which is 2 days before symptom onset up to 5 days into symptom course. They’re less sensitive than NAATs, though, so increasing the frequency of testing can improve accuracy. The benefits of antigen tests include low cost and faster result times, which can mean quicker identification and isolation of an infected individual.
Where can I get a COVID test?
Rapid testing is offered at our main Travel Clearance clinics and some urgent care locations. It is not guaranteed that you’ll receive a rapid test at our urgent care clinics unless you pay for a travel clearance rapid NAAT test. The second type of test is a RT-PCR send out test. The PCR send-out test is offered at our main travel clearance clinics.