COVID-19 diagnostic test result turnaround time

Update November 15, 2020

Due to continued high demand at our lab partners, we are seeing resulting times between 3-5 days, on average. Once the results are in, you will receive a message in the Carbon Health app or call from one of our providers with your results and next steps.

Please note we can not guarantee test results return times from our physical clinic locations. On rare occasions it may take up to 7 days.

There is no need to contact support or contact us via in-app Message. The result is automated to update your chart once it is received from the lab. We apologize for the resulting delays for COVID-19 diagnostic tests. We are doing everything possible to mitigate delays.

Unless otherwise indicated, we do not have Abbot Rapid tests in our clinic or Pop Up locations.

The above information does not apply to our Alaska Airlines to Hawaii testing locations in Seattle, Portland or San Diego. Please visit http://carbonhealth.com/alaskaairlines

Thanks for your patience during this unusual time.