When will I get my bill?

Carbon Health bills your insurance about three days after your appointment, if you did not Self-Pay of course. If you have outside lab work done you will be billed completely separately by LabCorp or Quest. If the lab and test is performed entirely within our clinic it will appear on your Carbon Health bill.

Your insurance will pay a portion of your bill, depending on your benefit plan.

At some point you will receive an EOB (Explanation of Benefits) from your insurance. This is not your bill but an explanation of what insurance paid/covered and what you may owe.

You will receive an invoice via email from billing@carbonhealth.com and an SMS alert when your bill is ready. You can pay securely by following the steps in the email.

Please contact us at billing@carbonhealth.com if it's been more than two months since your appointment and you still have not received a bill, or if you have any billing questions at all. Happy to help!