During the patient onboarding process, our application asks for information upfront for a few reasons described below. We collect all this information to be able to streamline your clinic visit.
See below for the information we need to collect.
A patient's name and demographics are required by our practice partners to provide medical care.
Carbon's billing platform needs a patient's insurance information and address to be able to submit a claim.
Carbon's billing platform needs a patient's credit card information to be able to charge a co-pay. A patient can also use the same card to pay a bill if there's a patient responsibility.
Our app and platform are secure, HIPAA, and PCI compliant.