Is the Patient's copay pre-populated in Carbon Health?

Updated 2 months ago by Emily McGovern

Carbon Health uses Eligible API to get real-time insurance eligibility information. The list of payers that support real-time information can be found here on their website.

Our eligibility check provides the following patient details:

  • Payer name
  • Insurance ID
  • Deductible
  • Copay
If the insurance verification fails you can manually check their insurance information to enter the patient's copay, and contact with the payer name and payer ID so that our support team can add it to our database.

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