Why do I see a blank screen?

Updated 3 months ago by Emily McGovern

  1. Check to see if your web browser is updated.
  2. Check to see if the web app works incognito mode. If the web app is working fine in Incognito/Private mode and not working in the normal mode that means some cookies or extensions are causing this issue. 
  3. Clear your browser cache. Unnecessary cookies and stored browser data can affect the performance and can result in a blank screen.
    1. Chrome instructions
    2. Safari instructions

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