Why am I seeing $0.00 for all CPT codes in the bill details for claims sent to insurance?
If you are using iClaims to process your insurance claims, you will initially see $0.00 as prices for the CPT codes.
When a clinician signs off of a patient's chart, the billing details will be passed along to iClaims in three days. iClaims will review the chart, fix CPT codes if necessary, and add the prices before submitting the claim to the insurance company. Once the claim is back from the insurance company, they will send iClaims the EOB and Carbon will help you charge the patient.